Legal

Cookie Policy

Effective: 1 September 2026Last updated: 28 September 2026

This Cookie Policy explains how Alfred uses cookies, browser storage, device identifiers, fingerprinting technologies, and similar technologies.

We use these technologies to operate Alfred, maintain authentication, remember preferences, protect the Platform, enforce usage limits, and detect fraud or Free Trial abuse.

1. What this policy covers

This Cookie Policy explains how Learn-Nova (Pty) Ltd, operating as Alfred, uses cookies, browser storage, device identifiers, fingerprinting technologies, and similar technologies when you use alfred-x.xyz, app.alfred-x.xyz, and related Alfred services.

This policy should be read together with our Privacy Policy, which explains how Alfred collects, uses, stores, shares, and protects personal information.

2. What cookies and similar technologies are

Cookies are small pieces of data that a website may place on your device or browser. Alfred may also use technologies that perform similar functions without using a traditional browser cookie.

These technologies can include local storage, authentication storage, session identifiers, persistent first-party identifiers, device identifiers, browser or device characteristics, and device or browser fingerprinting.

For simplicity, this policy refers to these technologies collectively as cookies and similar technologies.

3. How Alfred uses these technologies

Alfred may use cookies and similar technologies to:

  • keep you logged in and maintain authentication sessions;
  • provide and maintain Guest mode;
  • remember preferences and settings;
  • maintain application state where needed;
  • apply plan, trial, and feature limits;
  • protect accounts and the Platform;
  • detect fraud and misuse;
  • prevent repeated Free Trial abuse;
  • recognise devices, browsers, accounts, or usage patterns;
  • investigate suspicious activity;
  • diagnose technical problems;
  • support service reliability and performance; and
  • provide functionality requested by you.

4. Essential and authentication technologies

Some technologies are necessary for Alfred to function correctly. These may be used to establish or maintain an authenticated session, keep you logged in, provide Guest mode, maintain security, apply usage limits, or remember information required for the Platform to operate.

If you block or remove essential browser storage or similar technologies, parts of Alfred may stop working correctly. For example, you may be logged out, lose temporary application state, or be unable to use certain authenticated features.

5. Preferences and local storage

Alfred may use browser storage such as local storage to remember settings and preferences. For example, Alfred may store your selected theme or other interface preferences on your device.

Information stored locally may remain on your device until it expires, is replaced, is removed by Alfred, or is cleared through your browser or device settings.

6. Security, fingerprinting, and anti-abuse technologies

Alfred may use device and browser information to protect the Platform and detect misuse. This may include persistent identifiers, device or browser fingerprints, IP and network information, browser characteristics, operating-system information, screen or display characteristics, authentication identifiers, usage history, and related security signals.

These signals may be combined to recognise a device, browser, account, or pattern of activity.

We may use this information to:

  • protect user accounts;
  • detect suspicious or unauthorised access;
  • prevent fraud;
  • identify attempts to circumvent plan or usage restrictions;
  • detect repeated Free Trial abuse;
  • identify multiple accounts used to evade limits;
  • support security investigations; and
  • enforce our Terms and Conditions.

A device fingerprint, IP address, or shared network signal is not necessarily treated as proof of abuse on its own. Where suspected abuse could result in a meaningful restriction, Alfred may review the relevant signals before making a final decision. Users may appeal an abuse-related decision as described in our Privacy Policy.

7. Third-party technologies

Some Alfred features rely on third-party services. These may include authentication, payment processing, AI infrastructure, cloud services, communications, security, or other technical services.

A third party may use its own cookies or similar technologies when you interact directly with that service, such as when you use a supported third-party login method, complete a payment, or leave Alfred for an independent third-party website.

Those technologies are governed by the relevant third party's own privacy and cookie practices where the third party acts independently.

8. Advertising and behavioural tracking

Alfred does not currently use third-party behavioural advertising cookies to serve personalised advertising based on your activity across unrelated websites or services.

If our advertising or tracking practices materially change, we will update this policy and provide any consent or notice required by applicable law.

9. Analytics, diagnostics, and performance

Alfred may process technical and usage information needed to diagnose errors, understand service reliability, investigate problems, and improve performance.

Where a separate analytics technology that is not necessary for the operation or security of Alfred requires consent under applicable law, we will request that consent before using it.

10. How long these technologies remain

Some browser or session information lasts only for the current session. Other identifiers or locally stored settings may persist between visits so Alfred can recognise a returning session, remember preferences, maintain security, or apply trial and usage rules.

The retention period depends on the purpose of the technology. We do not intend to retain identifiers for longer than reasonably necessary for the purpose for which they are used, subject to security, fraud-prevention, legal, and technical requirements.

11. Your choices and controls

Most browsers allow you to review, block, or delete cookies and locally stored website data. You may also be able to restrict some browser or device permissions through your device settings.

Blocking or deleting certain technologies may affect Alfred functionality. You may be required to log in again, Guest sessions may be lost, preferences may reset, or some features may not function correctly.

Where applicable law requires consent for a non-essential cookie or similar technology, Alfred will provide an appropriate choice before that technology is used.

12. Children and younger users

The same technologies described in this policy may be used when a younger user accesses Alfred, subject to the age, consent, and authorisation requirements described in our Privacy Policy and applicable law.

Where local law requires consent or authorisation from a parent, guardian, or other legally authorised adult, the relevant requirements continue to apply.

13. International users

Alfred is operated by a South African company and is available internationally. Rules governing cookies, device access, tracking technologies, and consent differ between countries and regions.

Where applicable law imposes additional requirements, we will take steps designed to provide the notices, choices, or consent mechanisms required for the relevant technology.

14. Changes to this Cookie Policy

We may update this Cookie Policy as Alfred develops, our technology changes, or applicable legal requirements change.

The current version will be published at alfred-x.xyz/cookies.

Where a material change requires additional notice or consent under applicable law, we will provide that notice or request that consent as appropriate.

15. Contact us

If you have questions about cookies, device identifiers, fingerprinting, browser storage, or similar technologies used by Alfred, contact our Information Officer.

  • Learn-Nova (Pty) Ltd, operating as Alfred
  • Email: privacy@alfred-x.xyz
  • Postal address: Alexandra, John Brahnt 12 Avenue, No. 12, Johannesburg, South Africa
  • Website: alfred-x.xyz