Help Centre

Alfred is an AI study platform for university students. Add your course material, learn with an adaptive AI tutor, practise with quizzes and flashcards, track concept-level mastery, and organise study time with Planner in one workspace.

Guest mode lets you enter Alfred without first creating a registered account. It provides limited access and separate usage limits. Using Guest mode does not start your 7-day free trial.

Open Alfred and choose the option to create an account. Follow the registration steps using your email and password or another supported sign-in method.

Select Log in on the Alfred website and enter the credentials for your account. If you created your account using a supported third-party sign-in method, use the same method when returning.

Yes. Where Google sign-in is available, select the Google option on the Alfred authentication screen and choose the Google account you want to use.

Use the password-reset option on the Alfred login screen and follow the instructions sent to your account email address.

Cards organise the subjects or learning areas you are working on. Sessions organise the chapters or study areas within those Cards, giving Alfred the context needed for your learning workspace.

You can upload supported course materials such as notes, documents, presentations, and other learning resources. Alfred uses the material you provide to help explain concepts and create personalised study activities.

When relevant, Alfred uses your current study context and the material you provided to ground explanations and answers in what you are studying. Your course material is the primary learning context, while general knowledge may be used to clarify concepts.

Alfred can generate practice questions and flashcards from your learning context and material. Your plan determines the usage limits available to you.

Mastery tracking helps you see how your understanding develops across concepts. Alfred can use quiz performance and learning activity to highlight areas that may need more practice.

Eligible users receive 7 days to try Alfred. The trial currently includes 40 AI chat messages per day, 12 uploads during the trial, 20 quiz questions per day, and 20 flashcards per day. Guest mode does not start the trial.

When the trial ends, you can choose an available paid plan to continue with the corresponding Alfred features and usage limits. Current plan details are shown on the pricing section of the website.

Yes. You can cancel a recurring subscription using the cancellation method made available by Alfred. Access normally continues until the end of the billing period already paid for, subject to the Terms and applicable law.

Try refreshing Alfred and signing in again if appropriate. If the problem continues, report the bug and include what you were doing, what you expected to happen, and what happened instead.

Use the Report a Bug option below or email support@alfred-x.xyz with a description of the problem. Include useful details and a screenshot where possible.

Use the Request a Feature option below or email contact@alfred-x.xyz with your suggestion and a short explanation of how it would improve Alfred.